On this page you can find the FAQs by topic. Can’t find what you are looking for? Contact us! You can pay by: Customers from the EU are invoiced in Euro. All other customers can chose between US Dollar, Pound Sterling or Euro. Bank information: ING Bank
Shortly after your products have been shipped you will receive your invoice by e-mail in PDF. We do not send hardcopy invoices, unless on special request. If you pay by IBAN within the EU we do not charge bank cost. IBAN payments in USD are charged with €10. We will add extra charges for Creditcard / iDeal and Paypal payments, contact us for details. Dutch customers will always be charged with VAT, unless they have proven exemption. Not found what you were looking for?How to pay?
IBAN: NL35INGB0002078876
BIC/Swift: INGBNL2A
We will include an invoice for shipments outside the EU for customs purposes.
Non IBAN payments outside the EU are charged with €15.
If your company is located outside the Netherlands, but within the EU and has a valid VAT number we will not charge you VAT.
All components and instruments are taxed with 21% of the price.
For publications and standards the rate is 9%.